Shipping Policy

1. Order Processing

Once you place an order on Devashkaa Collectives, we begin processing it after the necessary order and payment checks have been completed.

Processing time may vary depending on product availability, order volume, and other operational factors. Your order confirmation does not necessarily mean that the order has already been dispatched.

2. Shipping Locations

We offer delivery to serviceable locations in India, subject to courier availability and the delivery PIN code entered during checkout.

Please enter your complete delivery address and PIN code before placing an order. If your location is not serviceable, you may need to provide an alternative delivery address.

3. Estimated Delivery Time

The estimated delivery timeframe, where available, will be displayed during checkout or communicated through your order updates.

Actual delivery times may vary based on your location, courier operations, weather conditions, public holidays, and other circumstances beyond our reasonable control.

4. Shipping Charges

Applicable shipping or delivery charges, if any, will be displayed at checkout before you confirm your order. Charges may depend on the delivery location, order value, or available shipping service.

If a shipping promotion or free-delivery offer is available, its eligibility conditions will be displayed with the offer.

5. Order Tracking

When tracking is available, shipment details or a tracking link may be shared after your order has been dispatched. You can use the provided information to check the latest shipment status.

Tracking updates may take some time to appear after dispatch. If your tracking information is unavailable or has not changed for an extended period, please contact us.

6. Incorrect Address or Failed Delivery

Customers are responsible for providing accurate delivery details and a reachable contact number when placing an order.

Incorrect addresses, unavailable recipients, or unsuccessful delivery attempts may cause delays or return-to-sender situations. If you notice an error in your delivery details, contact us as soon as possible.

Changes to an address after dispatch may not always be possible. Any additional delivery arrangements will be communicated by our support team where applicable.

7. Delayed, Missing or Lost Shipments

If your order is delayed beyond its estimated delivery time, marked as delivered but not received, or appears to be lost in transit, please contact our customer support team.

Share your order number and tracking details, if available. We will review the information and coordinate with the relevant delivery partner where appropriate.

8. Damaged or Incorrect Products

If you receive a damaged, defective, or incorrect product, contact us promptly with your order number, a description of the issue, and clear photographs where relevant.

Our team will review the concern and communicate the appropriate next steps. Any remedy required under applicable law will be provided in accordance with that law.

For more information, please review our Refund & Return Policy.

9. Order Cancellation

If you wish to cancel an order, contact us as soon as possible. Cancellation may depend on whether the order has already been processed or dispatched.

If cancellation is not possible after dispatch, please contact our support team to understand the available options under our policies and applicable law.

10. Contact Our Shipping Support Team

For questions about shipping charges, tracking, delayed deliveries, or delivery-related concerns, please reach out to Devashkaa Collectives.

This Shipping Policy should be read together with our Terms & Conditions, Privacy Policy, and Refund & Return Policy.