Terms & Conditions

1. Introduction

These Terms & Conditions apply to your access to and use of the Devashkaa Collectives website and the products and services offered through it.

By browsing our website or placing an order, you agree to these terms, subject to applicable law. Please read them carefully before making a purchase.

If you do not agree with these terms, please discontinue use of the website.

2. Our Products

Devashkaa Collectives offers women's innerwear, including bras, panties, and multicolor collections. Product details, descriptions, prices, and available options are displayed on the relevant product pages.

• Product images are provided to help you understand the appearance and style of each item.
• Actual colours may vary slightly because of screen settings, lighting, and photography.
• Product availability, prices, and listed options may change from time to time.
• Please review the available product information and applicable size or fit details before ordering.

3. Prices and Payments

Product prices are displayed on the website in the currency shown at checkout. Applicable delivery charges, taxes, or other disclosed charges will be displayed where relevant before you confirm your purchase.

We aim to keep pricing information accurate. If a material pricing or listing error is identified, we may contact you before processing the affected order to determine an appropriate resolution.

Orders are subject to successful payment where prepaid payment is selected. Available payment methods will be shown at checkout.

If money is deducted but your order is not confirmed, please contact customer support with the relevant transaction and order details. Do not share your UPI PIN, OTP, or banking password.

4. Placing and Accepting Orders

You are responsible for providing accurate contact details, delivery information, and other required information while placing an order.

An order confirmation indicates that we have received your order. Processing and fulfilment remain subject to product availability, payment status, and verification where needed.

If an order cannot be fulfilled, we will contact you using the details provided and explain the available next steps. Any payment refund legally due will be handled in accordance with applicable law and the circumstances of the order.

5. Shipping and Delivery

Delivery availability depends on your delivery PIN code, courier service coverage, and the shipping options available at checkout.

• Estimated delivery timelines, where available, are displayed during checkout or communicated through order updates.
• Delivery times are estimates and may vary due to courier operations, weather, location, or other circumstances beyond our reasonable control.
• Please provide a complete and accurate delivery address and an accessible contact number.
• Where tracking is available, the relevant tracking details may be shared after dispatch.

If your order is delayed, marked delivered but not received, or otherwise affected by a delivery issue, contact our customer support team for assistance.

6. Cancellation Requests

If you need to cancel an order, contact us as soon as possible at +91 91127 04641. Cancellation requests depend on the order's processing and dispatch status.

We will review your request and communicate whether cancellation is possible. Nothing in this section limits any cancellation or other rights available to you under applicable law.

7. Returns, Refunds and Exchanges

Our standard policy is that returns, refunds, and exchanges are not offered for ordinary change-of-mind requests or personal preferences.

If you receive an incorrect, damaged, defective, or materially different product, please contact us promptly with your order number, a description of the issue, and clear photographs where appropriate. Our customer support team will review the matter and explain the available resolution.

Nothing in this policy excludes or restricts consumer remedies that cannot lawfully be excluded, including remedies applicable to defective, deficient, incorrectly supplied, or misrepresented goods. Where a refund, replacement, or other remedy is required by law, we will handle the matter in accordance with the applicable requirements.

8. Customer Responsibilities

When using our website, you agree to:

• Provide truthful and accurate information.
• Use the website only for lawful purposes.
• Not attempt to disrupt, damage, or gain unauthorised access to the website or its systems.
• Not misuse payment systems, promotions, or website functionality.
• Keep your account credentials confidential, where an account is created.

9. Intellectual Property

Unless otherwise stated, the text, branding, logos, product photographs, graphics, and design elements published on the Devashkaa Collectives website belong to us or are used with appropriate permission.

You may not copy, reproduce, distribute, or commercially use this material without prior permission, except where permitted by applicable law.

10. Privacy and Personal Information

Information collected during browsing, checkout, delivery, or customer support is handled in accordance with our Privacy Policy.

Please review our Privacy Policy to understand how personal information may be collected, used, stored, and shared.

11. Website Availability and Accuracy

We aim to keep our website available and product information accurate. However, temporary interruptions, technical errors, maintenance, or outdated information may occur.

We may update website content and features as necessary. This does not affect rights or obligations that have already arisen under applicable law.

12. Limitation of Liability

To the extent permitted by applicable law, Devashkaa Collectives is not responsible for indirect losses arising from temporary website interruptions or events beyond our reasonable control.

Nothing in these terms excludes liability or remedies where such exclusion would be unlawful, including rights available to consumers under applicable law.

13. Third-Party Services

Our website may use third-party services for payment processing, shipping, analytics, hosting, or communication. Such services may be governed by their own terms and privacy policies.

We encourage you to review the applicable third-party terms when using those services.

14. Changes to These Terms

We may revise these Terms & Conditions when our products, services, or legal obligations change. Updated terms will be published on this page with a revised effective date.

The terms applicable to a particular order will be interpreted in accordance with applicable law and the circumstances of that transaction.

15. Governing Law and Disputes

These terms are subject to the laws of India. Any dispute will be addressed through the appropriate legal process and competent forum as determined under applicable law.

Customers may also exercise any consumer rights or complaint remedies available to them under applicable Indian law.

16. Contact Us

For questions about these terms, order status, payments, delivery, or product concerns, please contact our team.

Please read these terms carefully before placing an order. If you have a question or concern, our support team will be happy to assist you.